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  3. Payments and receipts
Feature · Payments and receipts

Payments and receipts

Review provider events and durable outcomes before closing a market.

OverviewUnverified Payment Evidence
Pop-up Shop / Market Mgmt · Payments and receipts

Unverified Payment Evidence

Payment evidence

New
Provider event IDTypeAmount USDOccurred atProvider referenceParent
PEI-753Authorization45017 OctPR-119EVN-75355
PEI-890Capture65013 OctPR-641EVN-67110
PEI-354Refund67023 OctPR-480EVN-61248
PEI-638Void46003 OctPR-344EVN-60430
PEI-643Authorization94021 OctPR-891EVN-15595
6 of 6 records
PEI-753Payment evidence · PE-16177
Authorization
Amount USD450
Occurred at17 Oct
Provider referencePR-119
ParentEVN-75355
Example screen with sample data

What you can do

Keep evidence connected to the event

Payment evidence stores the provider event identifier, event type, amount, occurrence time, provider reference and verification flag. Authorization, Capture, Refund and Void identify different payment events. The Finance Reviewer checks the verified flag and compares linked evidence with admitted quantity before the event is marked Completed. A provider connection must supply the underlying event details for this review.

Operation receipts record a stable operation key, action, expected revision and result state for guarded work. Pending, Completed, Failed and needs review states make outcomes visible to the team. A failure reason and effect references help the Evidence Coordinator investigate a disputed attempt. A repeated equivalent operation can be identified by its key without treating a second request as new business. The operator can keep the receipt even when the action needs review.

How the work is organized

  • Provider event. The payment evidence keeps its type, amount, identifiers and verification flag.
  • Guarded action. The operation receipt keeps its key, expected revision and outcome.
  • Close check. Finance Reviewer compares verified evidence with admissions.

What to agree during setup

  • Provider identity. Agree which provider identifier and reference identify each payment event.
  • Verification. Assign a person to check evidence before closing.
  • Exceptions. Decide who owns failed and review-needed receipts.

Choose who verifies provider events and how provider identifiers map to the market. Agree who examines a failed or review-needed receipt. Keep the provider’s record distinct from the operation key used for the app’s guarded action.

Check the handoff on an actual case

For a completed market day, Finance Reviewer opens the event and compares admitted quantity with verified provider payment events. A Capture with its provider reference can support the check after verification; an unverified event does not. The reviewer investigates any mismatch before Market Manager closes the event.

Suppose a close attempt reports needs review. Evidence Coordinator checks its operation key, expected revision and linked effects. The team should not assume a repeated call completed the close; it reads the earlier receipt and the event status first. Rehearse a refund case as well, keeping the provider’s later evidence distinct from the cancellation decision.

What your team sees

  • Unverified Payment Evidence — Provider events awaiting a verification decision.
  • Receipts Needing Attention — Guarded attempts requiring investigation.

Follow the work through

Follow market planning through event review, then use vendor review and admission to close for the later handoffs. Implementation gives the team a pilot sequence.

What it keeps track of

Data model
Payment evidence
Provider payment events linked to a market event.
Operation receipts
Durable receipts for guarded operations with stable operation keys.
Events
Market events with capacity, lifecycle status and venue counterparty.
Admissions
Admission and reservation lines belonging to a market event.

Who uses it

Permissions
Finance Reviewer
Checks provider evidence and close quantities.
Evidence Coordinator
Investigates receipt exceptions.
Market Manager
Closes the reviewed event.

Set up Pop-up Shop / Market Mgmt your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started