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- Product Roadmap Tool
- Process
- Manage delivery exceptions
Manage delivery exceptions
Exception Triage puts overdue milestones and tasks, fixed issues awaiting verification and leading open risks in one actionable queue. The source records hold the detail. The queue helps an owner move from a warning to the project, assignee or mitigation that needs attention.
Step by step
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Triage issues QA Engineer
QA Engineer gives an Open issue severity and lets Issue Triage move it to Triaged.
- Records valid triage or a failed attempt
- Updates Issues, Operation receipts
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Watch risks and milestones Project Manager
Project Manager checks open risks, overdue tasks and pending checkpoints.
- Shows the owner and timing of exposure
- Updates Risks, Release milestones, Tasks
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Track delivery Team Member
Owners update the affected task, risk or milestone as work changes.
- Updates the work and mitigation records
- Updates Tasks, Issues, Risks
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Review delivery Reviewer
Reviewer records a decision when a delivery subject needs approval.
- Captures the reviewer's decision on a subject
- Updates Review decisions, Projects
Who does what
Roles and permissions- QA Engineer
- Handles issues; Project Manager tracks risk and dates; Team Member updates affected work; Reviewer decides on delivery subjects when required.
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