Receipt allocation

Step by step

1. Record payment Receipt Officer

   Receipt Officer enters the tenant, received date, amount and reference on a Pending receipt.

   • Identifies the payer and incoming amount
   • Updates Receipts, Parties

2. Confirm reference Receipt Officer

   Receipt Officer checks the bank reference and confirms the receipt, moving Pending to Confirmed. Receipt processing starts the matching checks.

   • Moves Pending to Confirmed
   • Updates Receipts

3. Find posted charge Receipt Officer

   Receipt processing reads Posted charges with an outstanding balance and matches the lease tenant to the receipt tenant.

   • Matches charge tenant to receipt tenant
   • Updates Charges, Leases, Parties

4. Record allocation Receipt Officer

   Receipt processing caps the amount at the receipt remainder and charge balance, then records exactly one allocation.

   • Records one capped amount against the matched charge
   • Updates Receipt allocations, Receipts, Charges

5. Inspect balances Receipt Officer

   Read the receipt's allocated and unapplied amounts and the charge's outstanding balance after the allocation.

   • Shows applied, unapplied and outstanding amounts
   • Updates Receipts, Charges

Receipt Officer

Confirms payments and checks the recorded allocation.

Property Manager

Checks lease and tenant identity when a match is unclear.

Admin

Controls access to payment records.