1. PSA for Training and Education Services
  2. Features
  3. Session delivery
Feature · Session delivery

Session delivery

Record delivered instruction and let the submission workflow check billable sessions before downstream billing.

OverviewApproved Sessions Not Invoiced
PSA for Training and Education Services · Session delivery

Approved Sessions Not Invoiced

Delivered sessions

New
Session codeSession dateEngagementTeam memberHoursApproved amount
SC-36122 OctCE-45861AA-177
SC-53322 OctCE-43425AA-358
SC-22806 OctCE-19436AA-960
SC-43521 OctCE-996212AA-727
SC-12622 OctCE-833713AA-755
6 of 6 records
SC-361Delivered sessions · DS-35496
Approved
Session date22 Oct
EngagementCE-4586
Hours1
Approved amountAA-177
Example screen with sample data

What you can do

Session delivery in daily work

Record delivered instruction and let the submission workflow check billable sessions before downstream billing. Delivered sessions is the actual teaching record. Its calculated amounts and delivery cost support the engagement totals. Review decisions records the session decision and operation receipts records whether the operation succeeded.

How the work is organized

  • Record owner. Instructor records the session date, engagement, team member, hours, rate and billable flag. Delivery Reviewer examines submission outcomes and failed checks. Program Manager checks their effect on cohort delivery.
  • Shared context. The cohort engagement connects sponsoring clients, delivery activity and later billing. Staff use the same engagement link when a question crosses teams.
  • Review point. Check the record and its related status before the next owner acts. Keep the original item available when a correction is needed.

What to agree during setup

Agree who can submit, correct and inspect a session decision. Review session date and rate before submission, and use the operation receipt when a session remains submitted after an approval attempt. Keep the correction on the original session so the cohort totals stay traceable. Make the handoff owner explicit so a pending record has someone who can resolve it. Use a real cohort during rehearsal and compare the visible record with the source agreement or delivery note.

Check the handoff on an actual case

An instructor delivers a teaching session and submits it with positive hours, a cohort engagement and the billable flag. Submission triggers Session Delivery Approval, which validates these details and moves an approvable item to Approved and writes a review decision plus an operation receipt. If hours or engagement are absent, or the session is not billable, it remains Submitted and a Failed receipt captures the attempt. Trace the change from the source record to the linked cohort and its relevant list. Check the date, owner and amount against the underlying teaching or billing event. Correct the source item when they differ, then check the cohort totals again.

The Delivery Reviewer should inspect the session itself before relying on an aggregate approved amount. Compare the session date and instructor with the cohort delivery window. If an attempt failed, retain its receipt and make a visible correction to the original item. On a later successful workflow check, the decision and receipt should identify the same session that the billing coordinator will review.

What your team sees

  • Approved Sessions Not Invoiced — Approved teaching sessions available for billing review.
  • Rejected Delivered Sessions — Sessions marked Rejected that need attention from the delivery team.

Follow the work through

See cohort setup, session review, milestone billing and tuition collection. Use the data model to trace the exact record links.

What it keeps track of

Data model
Delivered sessions
Individual delivered training sessions billed against a cohort engagement, with instructor, hours, rate and approval status.
Cohort engagements
A contracted training engagement for a client: cohort program, dates, contract value, budget hours and delivery status.
Instructors staff
Instructors and delivery staff with role, bill and cost rates, capacity and logged hours.
Review decisions
Approval decisions recorded against sessions, instructor time, delivery expenses, certificates and cohort engagements.
Operation receipts
Evidence of executed session approval, certificate invoicing and tuition payment operations.

Who uses it

Permissions
Instructor
, Delivery Reviewer, Program Manager.
The named owners review the records that move from preparation to delivery, approval or collection.

Set up PSA for Training and Education Services your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started