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- Public Works Department
- Process
- Reconcile operations
Reconcile operations
Match uncertain operation receipts to local effects before closing them.
Step by step
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Find exception Operations Analyst
Operations Analyst opens a Pending, Failed or needs review receipt from the exception queue and identifies its package, action, operation key and expected revision.
- Locate the original action and expected revision.
- Updates Operation receipts, Work packages
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Compare effects Operations Analyst
The analyst reads linked local records and checks scope, identity, quantity and revision against the receipt. Record the precise discrepancy when they differ.
- Check local scope and decision evidence.
- Updates Operation receipts, Work packages, Public work inspections, Review decisions
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Resolve result Operations Analyst
A matching result can be marked Completed. A mismatch stays needs review with its reason and supporting evidence, for a manager to investigate.
- Preserve a matched completion or specific discrepancy.
- Updates Operation receipts, Record attachments
Who does what
Roles and permissions- Operations Analyst
- Compares evidence; Public Works Manager resolves package scope; Independent Reviewer explains a decision tied to the source revision.
Set up Public Works Department your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.