1. Purchase Order System
  2. Process
  3. Order changes and expediting
Process · Order changes and expediting

Order changes and expediting

An issued order can change while deliveries are already underway. The Buyer needs to separate a commercial amendment from a supplier's recovery promise. The amendment retains approved changes to scope; expediting retains the follow-up on what is still outstanding. Both stay connected to the order line.

Step by step

  1. Describe the change Buyer

    The Buyer prepares a Draft amendment against the current base revision. Record the reason and the before-and-after quantity, price or need-by date for each affected line. Include line additions or removals explicitly.

    • Draft amendment tied to base revision
    • Updates PO amendments, PO amendment lines, PO line items
  2. Review the exposure Approver

    The eligible Approver reviews the revised total and routing amount, including cumulative increases. Check the changed scope and retained authority before approving. A rejected amendment leaves a decision the Buyer can address without treating the order as changed.

    • Pending approval to Approved or Rejected
    • Updates PO amendments, Spend approvals, Approval steps
    ApprovalA person approves before the work moves on.
  3. Apply the approved revision Buyer

    The Buyer applies the approved amendment, retaining its event and signed allocation effect. Preserve delivered history and identify the resulting order revision. Obtain supplier acknowledgment of the revised instruction through the agreed communication connection.

    • Approved amendment to Applied
    • Updates Purchase orders, Commitment allocations, Procurement events
  4. Follow the outstanding line Buyer

    The Buyer opens or updates the expediting case for an at-risk or late issued line. Record the contact and revised promise while keeping the original need-by date. Resolve the case when its outstanding work has been addressed, retaining the closure reason.

    • Open to in contact or Promised, then Resolved
    • Updates Expediting, PO line items

Where it usually breaks

And how to keep it from happening.

  • Outdated base. Another amendment has already changed the order before the new change is applied.
  • Hidden increase. A reduced line price obscures increased quantity elsewhere during review of the total.
  • Lost promise. A revised delivery date replaces the original expectation, making later supplier performance difficult to explain.
Buyer
, Approver, Procurement Manager, Controller.

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