Nonconformance to correction

Step by step

1. Record containment Quality Manager

   Quality Manager reviews the linked nonconformance, severity and description while the case is in containment.

   • Preserves the inspection source and severity
   • Updates Nonconformances, Inspections

2. Investigate cause Quality Manager

   The team examines the inspection and records the cause on a linked corrective action.

   • Records the cause and proposed action
   • Updates Nonconformances, Corrective actions

3. Prepare approved action Quality Manager

   Quality Manager retains the cause and planned action before the action enters its approved state.

   • Retains the cause and plan before implementation
   • Updates Corrective actions

4. Implement action Quality Manager

   The assigned owner performs the approved work and records its completion date.

   • Names the owner and records completion
   • Updates Corrective actions, People

5. Review effectiveness Quality Manager

   When the action enters effectiveness review, the workflow checks the retained cause and action and the states of linked actions.

   • Checks retained cause, action and linked states
   • Updates Corrective actions, Nonconformances

6. Close linked work Quality Manager

   The workflow closes the action and parent nonconformance after linked actions satisfy the review condition.

   • Closes action and parent after the linked check
   • Updates Corrective actions, Nonconformances

Quality Manager

Follows containment and action work; Quality Approver reads the inspection and action evidence; Inspector supplies the original inspection evidence.