Containment and correction

Step by step

1. Contain the scope Quality Reviewer

   Quality Reviewer opens the inspection at Review, confirms the failed check evidence and creates a linked nonconformance at Containment before deciding the inspection outcome.

   • Preserve the source failure and containment state
   • Updates Nonconformances, Inspections, Inspection checks

2. Investigate the cause Corrective Action Owner

   Corrective Action Owner reads the inspection and moves the nonconformance through Investigation while recording root cause on the action.

   • Explain the cause against the linked case
   • Updates Nonconformances, Corrective actions

3. Approve the action Quality Manager

   Quality Manager reviews the written action and due date, then approves Planned to Approved. Approval belongs to the action that addresses the linked nonconformance.

   • Authorize the planned action
   • Updates Corrective actions
   ApprovalA person approves before the work moves on.

4. Implement the change Corrective Action Owner

   Corrective Action Owner moves Approved to Implementing and records the work done without changing the original inspection result.

   • Record execution against the approved plan
   • Updates Corrective actions

5. Submit effectiveness evidence Corrective Action Owner

   The owner submits Implementing to effectiveness review with the retained root cause, approved action and evidence for the review.

   • Send the action for independent review
   • Updates Corrective actions

6. Accept effectiveness Independent Reviewer

   Independent Reviewer accepts effectiveness before moving the action to Closed. The nonconformance still has its own disposition and closure path.

   • Close the accepted action; retain the linked case
   • Updates Corrective actions, Nonconformances
   ApprovalA person approves before the work moves on.

Quality Reviewer

Contains.

Corrective Action Owner

Investigates and implements.

Quality Manager

Approves the plan.

Independent Reviewer

Accepts effectiveness.