Rejection to correction

Step by step

1. Contain the issue Quality Manager

   The rejected inspection creates a nonconformance in Containment. Quality Manager reviews its severity and records the immediate disposition.

   • Preserve source and containment
   • Updates Inspections, Nonconformances

2. Investigate the cause Corrective Action Owner

   Corrective Action Owner reads the inspection checks and describes the issue. The case can move through Investigation while its source remains linked.

   • Assess evidence and severity
   • Updates Nonconformances, Inspection checks

3. Prepare the action Corrective Action Owner

   Corrective Action Owner links the plan to the nonconformance, records root cause, action and due date, and submits it as Planned.

   • Record cause, plan, owner and due date
   • Updates Corrective actions, Nonconformances

4. Approve the plan Quality Manager

   Quality Manager checks the parent link and root cause before moving the action from Planned to Approved.

   • Authorize the plan
   • Updates Corrective actions, Nonconformances
   ApprovalA person approves before the work moves on.

5. Implement the action Corrective Action Owner

   Corrective Action Owner records the completed work and moves it through Implementing into effectiveness review.

   • Record work and completion
   • Updates Corrective actions

6. Review effectiveness Quality Manager

   Quality Manager compares the result with the original issue, then decides whether to close the action and case.

   • Decide closure against original issue
   • Updates Corrective actions, Nonconformances, Inspections
   ApprovalA person approves before the work moves on.

Quality Manager

Owns containment, plan approval and closure; Corrective Action Owner investigates and implements; Quality Inspector provides source evidence.