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- Hotels and Hospitality QMS
- Process
- Audit reporting
Audit reporting
Audits have a planned date, scope, auditor and status. Each finding names the requirement, observed issue, severity, owner and due date. The audit enters reporting before closure, giving the Auditor a chance to check that the recorded scope matches its findings.
Step by step
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Plan the scope Auditor
Auditor records what will be examined, when and by whom.
- Scope, schedule and auditor are recorded.
- Updates Audits, People
-
Conduct the audit Auditor
Auditor records findings against requirements and assigns owners.
- Requirements and findings have an owner.
- Updates Audit findings, Audits, People
-
Prepare reporting Auditor
Auditor moves the audit into reporting and checks its scope against findings.
- Scope is checked against recorded findings.
- Updates Audits, Audit findings
-
Close the audit Auditor
The audit closes after its scope is checked against the recorded findings in reporting.
- Reporting becomes closed with completion date.
- Updates Audits
-
Follow the findings Quality Manager
Finding owners retain due dates and record close dates separately.
- Due and closed dates remain visible.
- Updates Audit findings, People
Who does what
Roles and permissions- Auditor
- Plans, records and closes the audit; Quality Manager monitors finding follow-up; Property Manager helps locate the operating context.
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