Corrective action review

Step by step

1. Prepare the plan Corrective Action Owner

   Corrective Action Owner writes the root cause and action against the investigated issue.

   • Root cause and proposed action have a source issue.
   • Updates Corrective actions, Nonconformances

2. Approve the plan Quality Manager

   Quality Manager verifies the nonconformance link and root cause before approval.

   • The plan becomes approved after review.
   • Updates Corrective actions, Nonconformances
   ApprovalA person approves before the work moves on.

3. Implement the action Corrective Action Owner

   Corrective Action Owner carries out the approved response and records completion.

   • The owner records work and completion.
   • Updates Corrective actions

4. Review effectiveness Quality Manager

   Quality Manager checks retained evidence against the original issue.

   • The result is compared with original evidence.
   • Updates Corrective actions, Inspections, Inspection checks
   ApprovalA person approves before the work moves on.

5. Close the records Quality Manager

   Quality Manager closes the action and its parent nonconformance after the review.

   • Both linked records reach closure.
   • Updates Corrective actions, Nonconformances

Corrective Action Owner

Writes and implements the plan; Quality Manager approves and closes it; Inspector supplies inspection evidence; Property Manager may supply operating context.