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- Hotels and Hospitality QMS
- Process
- Document release
Document release
Controlled documents carry a title, version, attachment, effective date and status. The Document Controller prepares a revision for review. Release approval checks the title before the revision becomes effective. Acknowledgments then link each person to the controlled document they received.
Step by step
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Prepare the revision Document Controller
Document Controller records title, version, effective date and attachment.
- Title, version and attached file define the revision.
- Updates Controlled documents
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Submit for review Document Controller
Document Controller moves the draft revision to review.
- The revision is ready for a release decision.
- Updates Controlled documents
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Approve release Quality Manager
Quality Manager checks the title and revision before approval.
- The approved document has an effective date.
- Updates Controlled documents
ApprovalA person approves before the work moves on. -
Record acknowledgment Document Controller
Document Controller links each person and acknowledgment date to the document.
- Each person's acknowledgment points to a document.
- Updates Training acknowledgments, Controlled documents, People
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Review current use Auditor
Auditor checks approved revisions and acknowledgment history in audit scope.
- Auditor can inspect revision and acknowledgment dates.
- Updates Audits, Controlled documents, Training acknowledgments
Who does what
Roles and permissions- Document Controller
- Prepares revisions and acknowledgments; Quality Manager makes the release decision; Auditor reads the effective record and acknowledgment trail.
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