Assign quality decisions and record access to the people who own each handoff.
Inspectors record checks; the Quality Manager makes acceptance and corrective action approval decisions.
Property Managers record room and guest details and can read the linked inspection.
Use an assigned inspection, a rejected case and a document revision to verify each role's work.
| Role | Inspections | Nonconformances | Corrective Actions | Audits | Controlled Documents | Property Checks | Guest Service Issues |
|---|---|---|---|---|---|---|---|
| Quality Manager | Edit | Edit | Approve | View | — | View | View |
| Inspector | Edit | Edit | Edit | — | — | Edit | Edit |
| Corrective Action Owner | View | Edit | Edit | — | — | View | View |
| Auditor | View | View | View | Edit | — | — | — |
| Document Controller | View | — | View | View | Edit | View | — |
| Property Manager | View | View | View | — | — | Edit | Edit |
| Admin | Edit | — | Edit | Edit | Edit | Edit | — |
Owns inspection decisions, corrective action approval and effectiveness review.
Starts on: Open inspections
Carries out assigned inspections and records check evidence.
Starts on: Open inspections
Investigates a linked nonconformance and maintains the action plan.
Starts on: Open nonconformances
Plans audits and records findings and follow-up ownership.
Starts on: Open audits
Reviews controlled revisions and tracks acknowledgment records.
Starts on: Pending release
Records local property evidence and coordinates the people involved.
Starts on: Open inspections
Maintains access and the people directory.
Start free, then use Proto to change fields, steps and approvals before your team goes live.