1. Quality Management
  2. Frequently asked questions
FAQ

Questions, answered

Answers about inspection evidence, issue closure and setup.

Quality Management

9 questions

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How do I get started?

Click Get started, then use Proto to configure Quality Management for your business. Begin with one inspection type, a real subject reference, assigned people and check evidence that a reviewer can inspect.

What happens when a check fails?

Inspector records the failed result with its observation and evidence. Quality Approver reviews the inspection, rejects failed scope and can raise a nonconformance linked to the inspection.

Can an Inspector approve an inspection?

Quality Approver makes the decision after the Inspector submits the completed checks to Review.

When can a nonconformance close?

After every linked corrective action has closed following effectiveness review. Quality Manager should read the linked actions before closing the issue.

How are corrective actions assigned?

Each action links to a nonconformance and an Owner in People, with a due date, root cause and action.

What does the Quality Overview show?

It provides a read-only attention list, volume counts, status mix charts and recent inspections. Open the source record for the evidence behind a decision.

How do audits retain findings?

Each audit finding links to an Audit and stores its requirement, finding, severity, owner, due date and closed date.

How do acknowledgments track document versions?

A training acknowledgment links a person to a particular controlled document record and records the acknowledgment date.

How are quality targets reviewed?

Quality objectives hold the measure definition, target, unit and owner. Linked quality reviews record dated observed values and conclusions.

Set up Quality Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started