1. Quality Management
  2. Who it's for
  3. Quality programs
Who it's for

Quality programs

A quality program combines day-to-day inspection decisions with work that happens on a review cycle. audits have scope, planned dates, auditors and findings. Controlled documents have versions, effective dates and acknowledgments. Quality objectives define measures and targets, while linked reviews retain observed values and conclusions. Quality Manager can use these records to prepare a review without turning every activity into an inspection.

How Quality Management is set up for you

Audit scope

Assign a person as auditor and record requirements and findings under the audit being performed.

Finding follow-up

Give each finding a severity, owner and due date, then review its closed date separately from the audit status.

Instruction version

Review the controlled attachment and version before marking it Approved; link acknowledgments to the document record.

Measured objective

Keep the measure definition and target with the objective, and add dated values as quality reviews.

A quality program combines day-to-day inspection decisions with work that happens on a review cycle. audits have scope, planned dates, auditors and findings. Controlled documents have versions, effective dates and acknowledgments. Quality objectives define measures and targets, while linked reviews retain observed values and conclusions. Quality Manager can use these records to prepare a review without turning every activity into an inspection.

Select one recurring audit, one instruction that staff use often and one quality measure. Write the audit scope in terms the assigned auditor can apply. Rehearse a finding with a requirement, observed condition, severity, owner and due date. Ask Quality Manager to find it through the due list and confirm that closing the audit has not hidden its follow-up.

For the instruction, create a revised version and move it through Review. Have the responsible person inspect the attachment before approval. Record one training acknowledgment against the revised record and confirm the version is clear. For the objective, choose a unit and calculation method the team can explain, then record a baseline and later observed value as separate linked reviews.

Keep these exercises tied to actual ownership. Document Controller handles versions and acknowledgments; Inspector submits authorized objective and review records; Quality Manager reads the combined history. External reporting or training assessments can be connected through separate systems if the organization needs them.

Features to start with

Roles on the team

Quality Manager
Owns quality setup, planning and assigned operational work.
Inspector
Captures assigned quality work and evidence.
Quality Approver
Reviews evidence and authorizes eligible domain outcomes.
Admin
Maintains user access and the people records that link users to assigned quality work.
Document Controller
Maintains controlled document versions and the acknowledgment trail for people using them.

Set up Quality Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started