1. Recruitment Search PSA
  2. Roles and access
Reference

Who can do what in Recruitment Search PSA

Give each search owner the records and decisions needed for their part of delivery.

How permissions work

Commercial ownership

Client Partner maintains client relationships and mandate terms; Engagement Manager coordinates delivery against the mandate.

Independent review

Delivery Reviewer checks submitted billable work and Finance Manager decides milestone billing and tracks placement fees.

Practice oversight

Practice Lead reads mandate economics and capacity to discuss scope or staffing with the owner.

Source access

Check direct record access as well as list screens when assigning users to roles. Keep consultant cost and margin information within the agreed practice scope.

Who can do what

Permissions by role
RoleClients and mandatesConsultant deliverySearch milestonesPlacement feesTime and expensesMargin and capacityReview evidence
AdminEditEditEditViewEditEditView
Client PartnerEditViewViewView—Edit—
Engagement Manager—ViewEdit—ViewEditView
Consultant—EditView—EditEdit—
Delivery Reviewer—ApproveViewView—ViewEdit
Finance Manager—ViewApproveEdit—ViewView
Practice LeadViewViewViewViewViewView—

Each role in detail

Admin

Maintains users, organizations and access to the search firm's operating records.

Can

  • Manage Users, Organizations, Consultants
  • View Clients, client mandates, operation receipts, review decisions

Client Partner

Owns the client relationship and reviews proposed and active search mandates.

Can

  • Manage Clients, client mandates
  • View search milestones, placement fee payments, consultant deliveries

Starts on: Placement Fees Overdue Or Disputed

Engagement Manager

Coordinates mandate delivery, consultant work and milestone readiness.

Can

  • Manage client mandates, search milestones
  • View consultant deliveries, time entries, Expenses, review decisions

Starts on: Expenses Awaiting Approval

Consultant

Records their own mandate work and costs for review.

Can

  • Manage consultant deliveries, time entries, Expenses
  • View client mandates, search milestones

Delivery Reviewer

Decides submitted consultant delivery and records the decision against the source line.

Can

  • Manage review decisions
  • View client mandates, operation receipts

Reviews and approves

  • Approve consultant deliveries

Starts on: Delivery Approval Inbox

Finance Manager

Reviews approved milestones, invoices and collected placement fees.

Can

  • Manage placement fee payments
  • View client mandates, consultant deliveries, operation receipts

Reviews and approves

  • Approve search milestones

Starts on: Milestone Billing Exceptions

Practice Lead

Reviews mandate economics and capacity across the search group.

Can

  • View client mandates, Consultants, consultant deliveries, search milestones, placement fee payments, Expenses

Starts on: Mandate Schedule

Set up Recruitment Search PSA your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started