Questions, answered

Click Get started, then use Proto to configure Remote Patient Monitoring for your business. Start with one care team, a small patient roster, current consent and a known device feed.

The patient record carries a patient number, display name, contact phone and assigned clinician. Reconcile those details to your enrollment source before importing devices or encounters.

The team checks the patient’s current signed consent for the relevant purpose, version and effective dates before the encounter proceeds.

A device enrollment stores its identifier, metric type and dates against the selected patient. Incoming readings link to that enrollment.

It flags a measurement for quality review. The clinician decides what care action, if any, follows after checking patient and device context.

The care workflow checks the acting person’s staff identity, current verified review privilege and active patient care assignment.

An encounter observation belongs to a visit and names its recorder. A remote reading belongs to a device enrollment and records the reviewing person.

The clinician records the actual end time after documentation is signed and outstanding care tasks are resolved.

Billing staff review the encounter’s patient, clinician and service dates, approve the service charge, reconcile the invoice in the billing system and record a confirmed patient payment with its reference.

Yes. Map the device source and the invoice and payment handoffs during implementation, then rehearse duplicate and late events with your team.