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- Renewable Energy Certificate
- Frequently asked questions
Questions, answered
Common setup and operating questions for assessment and application teams.
Renewable Energy Certificate
9 questions
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How do I get started?
Click Get started, then use Proto to configure Renewable Energy Certificate for your business. Begin with one organization, business unit and assessment period, then rehearse a review with a dated check and attachment.
Who owns an assessment?
The Control Owner prepares it, and its owner reference identifies the responsible team member. The Independent Assurance Reviewer records the decision against the source revision.
What can I track for an application?
The application record holds its parent assessment, organization, applicant, submission time, initial deposit, provider application reference, decision time, revision and status.
Where do supporting files go?
Attach them to the parent assessment. Each attachment has a title, upload time, uploader, evidence type and Internal or Shared visibility.
How does the reviewer record an assessment decision?
The reviewer records Approve, Reject or Return with the assessment source revision, time and reason in review decisions. Application status and decision date are recorded separately.
Can an administrator approve a case?
App Administrator maintains organization and membership records. Approval belongs to the Independent Assurance Reviewer.
How do I find an unresolved operation?
Use the unresolved receipt queue to inspect Pending, Failed or needs review records, their operation keys, expected revisions and failure reasons.
Can an auditor change the evidence?
Auditor has scoped read access to assigned evidence and reports. The role does not write operational records or execute actions.
What should we agree before importing history?
Set the organization and business unit codes, record-number convention, owner mappings, period basis and source of provider references. Then test a parent assessment with its linked records.
Set up Renewable Energy Certificate your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.