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- Resort Activity Booking
- Process
- Activity booking
Activity booking
Place a guest on a departure that fits the stay and participant request.
Step by step
-
Review stay request Front Desk
Front Desk checks the guest's reservation and its relevant dates before Activity Coordinator places an activity request.
- Identify the guest's actual stay and its dates.
- Updates Reservations, Parties
-
Book activity Activity Coordinator
Activity Coordinator links the departure and stay, enters a positive whole participant count, and reviews the session and stay intervals.
- Validate both links, participant count, capacity and time intervals.
- Updates Activity reservations, Activity departures, Reservations
-
Review booking Activity Coordinator
Activity Coordinator follows the request by booking status and checks changes to the departure or stay before confirming guest plans.
- Follow the activity request and resolve changed plans.
- Updates Activity reservations, Activity departures, Reservations
Who does what
Roles and permissions- Activity Coordinator
- Handles bookings; Front Desk verifies the stay; Resort Manager reviews capacity and exceptions.
Set up Resort Activity Booking your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.