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- Resort Activity Booking
- Process
- Checkout and unit release
Checkout and unit release
Settle the stay account, inspect the unit and return it to availability.
Step by step
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Prepare account Finance
Finance reviews draft charges, posts approved entries and checks payment status on the same reservation.
- Review itemized charges and linked payment entries.
- Updates Folio charges, Payments, Reservations
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Reconcile folio Finance
Finance compares posted charges with confirmed payments. Pending money and draft charges do not settle the account or permit unit release.
- Compare approved posted charges with confirmed payments.
- Updates Folio charges, Payments, Reservations
ApprovalA person approves before the work moves on. -
Release unit Front Desk
Front Desk checks out the guest and moves the unit into cleaning. Housekeeping completes the inspection and returns the unit to available after settlement.
- Check out the stay, inspect the unit and make it available after settlement.
- Updates Reservations, Units, Service tasks
Who does what
Roles and permissions- Finance
- Decides settlement; Front Desk records checkout; Housekeeping completes the inspection; Resort Manager reviews exceptions.
Set up Resort Activity Booking your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.