Admin
Sets up operating organizations, users, team members and access for the restaurant group.
Can
- Manage Organizations, Users, team members, service locations
- View meal orders, operation receipts, review decisions
- Restaurant + POS + Inventory + Delivery
- Roles and permissions
Who can do what in Restaurant + POS + Inventory + Delivery
Assign clear ownership for orders, preparation, reviews, inventory and evidence.
Who can do what
| Role | Order intake | Kitchen handoff | Menu and recipes | Inventory movements | Payments and fulfillment | Review and evidence |
|---|---|---|---|---|---|---|
| Admin | Edit | View | — | View | Edit | View |
| Order Manager | Edit | Edit | Edit | Edit | Edit | View |
| Kitchen Operator | Edit | Edit | Edit | Edit | Edit | — |
| Kitchen Supervisor | View | Approve | View | View | View | Edit |
| Inventory Manager | View | View | Edit | Edit | View | — |
| Service and Delivery Lead | Edit | Edit | Edit | Edit | Edit | View |
| Finance Reviewer | Edit | Edit | — | Edit | Edit | Edit |
Each role in detail
Order Manager
Owns the service plan and decides whether an order can be accepted or needs correction.
Can
- Manage meal orders, meal lines, service locations
- View Products, kitchen tickets, operation receipts
Starts on: Pending Kitchen Release
Kitchen Operator
Records kitchen preparation and the meal lines associated with a ticket.
Can
- Manage meal lines, kitchen tickets, ingredient movements
- View meal orders, menu recipes, recipe ingredients, Ingredients
Starts on: Open Meal Orders
Kitchen Supervisor
Independently reviews a submitted kitchen ticket revision and records the release decision.
Can
- Manage review decisions, kitchen tickets
- View meal orders, meal lines, record attachments, operation receipts
Reviews and approves
- Approve kitchen tickets
Starts on: Pending Kitchen Release
Inventory Manager
Maintains menu and ingredient source records and investigates movement history.
Can
- Manage Products, Ingredients, menu recipes, recipe ingredients, ingredient movements
- View meal lines, meal orders
Starts on: Approved Menu Recipes
Service and Delivery Lead
Records service outcome and follows fulfillment events for the destination.
Can
- Manage fulfillment events, meal orders, meal lines
- View service locations, kitchen tickets, operation receipts
Starts on: Open Meal Orders
Finance Reviewer
Checks provider payment evidence and operation receipts before financial exceptions are resolved.
Can
- Manage payment evidence, operation receipts, record attachments
- View meal orders, review decisions
Starts on: Operation Exceptions
Set up Restaurant + POS + Inventory + Delivery your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.