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- Restaurant Reservation System
- Who it's for
- Multi-outlet restaurant groups
Multi-outlet restaurant groups
Keep outlets and operating organizations distinct while reviewing service work together. The order gives the team a common service date, location, owner and set of meal lines. Kitchen tickets, actual preparation and review evidence keep the handoffs inspectable when the work changes. Start with one operating cycle and agree how staff will handle exceptions.
How Restaurant Reservation System is set up for you
Location ownership
Link each meal order to its organization, owner and active service location. Confirm who enters the information and when the receiving team sees it.
Menu governance
Maintain active products and approved recipe revisions for kitchen use. Use the current order revision to make a decision and preserve the earlier outcome.
Central review
Compare payment evidence and operation exceptions across the group. Review an ordinary case and a changed case before staff depend on the process during a busy service period.
Keep outlets and operating organizations distinct while reviewing service work together. The order gives the team a common service date, location, owner and set of meal lines. Kitchen tickets, actual preparation and review evidence keep the handoffs inspectable when the work changes. Start with one operating cycle and agree how staff will handle exceptions.
Start with one organization, one active service location and a short active menu. Enter a representative meal order with more than one line, then submit its kitchen ticket and record the supervisor's decision. Follow actual preparation times and served portions to the final order status. Compare the resulting payment or fulfillment evidence with the parent order where those channels are used.
Agree who maintains recipe revisions, who accepts the serving time and who resolves a failed operation receipt. Keep a named owner for each exception. Staff should be able to open the order and understand the current state without asking the previous shift to reconstruct it from messages. After the first cycle, compare the open-order, kitchen-release and evidence queues with what really happened in service.
Features to start with
Roles on the team
- Service Manager
- Owns acceptance, service timing and order exceptions.
- Service Staff
- Prepares meal orders and records actual service.
- Kitchen Lead
- Owns kitchen ticket submission, preparation and ingredient movement.
- Kitchen Supervisor
- Independently reviews submitted kitchen work.
- Menu Steward
- Maintains active products, ingredients and recipe revisions.
- Finance Reviewer
- Checks payment evidence and operation outcomes.
Set up Restaurant Reservation System your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.