1. Returns Processing Center
  2. Get started
Get started

Get Returns Processing Center running in four steps.

Prepare a controlled return pilot with your warehouse team.

  1. Create your account

    Click Start now and create your ERP.AI account.

    Start now
  2. Download Proto

    Proto is the desktop app you use to set up Returns Processing Center. It runs on macOS, Windows and Linux.

    Download Proto
  3. Make it yours

    Open Returns Processing Center in Proto and adjust fields, steps, roles and approvals to match how your team works.

    Implementation plan
  4. Bring your data and team

    Import your records, then invite your team and assign their roles.

    See the roles

Create your account

Click Get started and use Proto to configure Returns Processing Center for your organization. Name the people who will record grades, review dispositions and reconcile stock results.

Prepare the first operating cycle

Choose an active storage location, a small item set and a known lot balance. Bring a return case with a clear reference, expected quantity and inspection evidence. Set up the request and linked grade, then submit it for an independent supervisor decision. Rehearse a partial acceptance as well as a straightforward return.

Review before release

Check that the approved scope matches the current request revision. Execute the stock action and read the signed movement, resulting lot balance and operation receipt. Try an insufficient reservation and a stale grade decision so the team knows how failures appear. Agree who reviews failed receipts and how a wrong posting is reversed before processing more returns.

Set up Returns Processing Center your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started