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- Returns Processing Center
- Who it's for
- Distribution returns
Distribution returns
A distributor may receive stock at one location while the item belongs to another working warehouse. The stock request identifies the item, working location and counterparty location. A linked return grade records the accepted units and disposition, and the supervisor releases the request at the current revision. The resulting movement is tied back to the request and lot.
How Returns Processing Center is set up for you
Location choice
Check the active location directory before approving a movement, especially when several sites use similar codes.
Lot eligibility
An available lot and positive on-hand quantity are only part of the reservation decision; existing held units reduce free stock.
Correction history
A wrong posting is offset through a linked reversal, leaving the original movement available for audit.
Verification
Reconcile the authorized request quantity against posted movements before closing the case.
A distributor may receive stock at one location while the item belongs to another working warehouse. The stock request identifies the item, working location and counterparty location. A linked return grade records the accepted units and disposition, and the supervisor releases the request at the current revision. The resulting movement is tied back to the request and lot.
Pilot one organization, a few locations and items with clear tracking modes. Select a returned lot and record its state before anyone tries to reserve stock against it. Use one straightforward accepted return, one partial acceptance and one hold that should fail because free inventory is insufficient. Confirm that the failed hold writes an operation receipt without creating extra reserved units. Execute the approved case and compare its signed movement with the lot balance.
Agree which supervisor owns a discrepancy between physical count and posted effect. Staff should bring the original request, decision rationale and movement trail to that review. A correction should explain the offset instead of replacing the old posting. If transportation or customer-account systems also track the return, plan their record handoff using the request and return references; the warehouse team still needs to check that the inventory result was actually posted.
Set up Returns Processing Center your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.