Integrations

• Order or returns portal. Agree how an external case identifier becomes the return reference and stock request context.
• Carrier or receiving system. Match package arrival evidence with the request before grading begins.
• Customer credit system. Confirm the inventory disposition before a separate refund or credit decision is finalized there.
• Product catalogue. Keep item identity and base unit aligned with the stock item directory.

Choose the system that owns each external decision and the identifier that ties it to the stock request. A warehouse movement is the inventory result; a customer credit belongs to the financial system that issues it. Check the operation receipt and posted movement when an external caller retries an action. Keep failed receipts visible to the person resolving the handoff. Review organization access before sending attachments or decision reasons outside the warehouse team.