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- Returns Processing Center
- Process
- Reserve eligible stock
Reserve eligible stock
Hold free units for a request without promising the same lot twice.
Step by step
-
Inspect the lot Inventory Clerk
Inventory Clerk checks that the lot belongs to the intended item and location and is available for the request. A quarantined, expired, consumed or blocked lot is not used as eligible free stock.
- Confirms eligible source
- Updates Stock lots, Stock items, Storage locations
-
Calculate free quantity Inventory Clerk
The team compares on-hand units with active held reservations against that lot. The reserve action uses the free result rather than the on-hand number alone.
- Finds units not already held
- Updates Stock lots, Stock reservations
-
Create the hold Inventory Clerk
Inventory Clerk requests the units for the linked stock request. If free eligible stock covers them, the workflow creates a held reservation and writes a recorded operation receipt. The request and lot identify a stable operation key for retries.
- Holds accepted quantity once
- Updates Stock reservations, Stock requests, Operation receipts
-
Resolve a shortfall Inventory Supervisor
The action refuses an excessive hold and writes a failed receipt showing the shortfall. Inventory Supervisor decides whether another eligible lot or a corrected request scope is appropriate.
- Records failed attempt and next decision
- Updates Operation receipts, Stock requests
-
Release on correction Inventory Supervisor
If authorized quantity changes or a request is cancelled, the correction action releases held reservations and restores free stock for other work.
- Frees earlier held units
- Updates Stock reservations, Stock requests
Who does what
Roles and permissions- Inventory Clerk
- Prepares the hold.
- Inventory Supervisor
- Resolves a shortage or request correction.
- Auditor
- Reviews the receipt and reservation history.
Set up Returns Processing Center your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.