1. Returns Processing Center
  2. Roles and permissions
Reference

Who can do what in Returns Processing Center

Give intake, review, stock action and audit work clear owners.

How permissions work

Separate preparation from decision

Inventory Clerk prepares the grade and request; Inventory Supervisor makes the independent grade decision and releases disposition.

Keep corrections accountable

Movement reversal and reconciliation belong with Inventory Supervisor so a posted effect has a reviewed correction path.

Read the evidence without editing it

Auditor follows decisions, movements and receipts through read-only access.

Scope access to the organization

Team members and stock records carry organization references; review access with actual users before release.

Who can do what

Permissions by role
RoleReturn intakeGradingDisposition reviewStock executionLots and reservationsEvidence and reconciliation
App AdministratorEditViewEditViewViewView
Inventory ClerkEditEditEditEditEditEdit
Inventory SupervisorViewViewViewViewViewView
AuditorViewViewViewViewViewView
AdminEditViewEditView—View

Each role in detail

App Administrator

Maintain the organization and its team members.

Can

  • Manage Organizations, team members
  • View operation receipts, record attachments, return grades, review decisions, stock items, stock lots, stock movements, stock requests, stock reservations, storage locations

Starts on: Team Members Roster

Inventory Clerk

Prepare stock requests, maintain items, lots, locations and operational records, and run the stock actions on the Operations Desk.

Can

  • Manage record attachments, return grades, stock items, stock lots, stock requests, storage locations
  • View operation receipts, Organizations, review decisions, stock movements, stock reservations, team members

Starts on: Open Stock Requests

Inventory Supervisor

Review and decide stock requests, reverse movements, correct or cancel scope, reconcile, and maintain stock policies.

Can

  • View operation receipts, Organizations, record attachments, return grades, review decisions, stock items, stock lots, stock movements, stock requests, stock reservations, storage locations, team members

Starts on: Review Queue

Auditor

Read-only access to every record and the evidence trail (decisions, receipts, movements).

Can

  • View operation receipts, Organizations, record attachments, return grades, review decisions, stock items, stock lots, stock movements, stock requests, stock reservations, storage locations, team members

Starts on: Stock Requests Register

Admin

Maintain organization, team and user setup.

Can

  • Manage Organizations, team members, Users
  • View return grades, stock requests, stock movements, operation receipts

Set up Returns Processing Center your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started