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- Revenue Management System
- Who it's for
- Independent hotels
Independent hotels
An independent hotel can keep a single operating team close to the decisions on price, arrival and room readiness. The revenue manager reviews observations and proposed rates while the front desk confirms the stay against a specific room. A simple pilot can follow one season and one weekend of arrivals.
How Revenue Management System is set up for you
Start with a unit type
Align the room types used by Units, rate plans and demand snapshots.
Keep the booking concrete
A confirmed reservation refers to a specific unit, dates and guest count.
Close the day carefully
Record checkout, then compare posted folio items with provider-confirmed payments.
An independent hotel can keep a single operating team close to the decisions on price, arrival and room readiness. The revenue manager reviews observations and proposed rates while the front desk confirms the stay against a specific room. A simple pilot can follow one season and one weekend of arrivals.
Select a representative unit type, a seasonal rate period and a few reservations with different arrival dates. Enter one demand observation for a stay date and review a linked recommendation. Then check in a confirmed stay, post its folio charge and handle a pending payment without treating it as collected cash.
Before widening the property scope, ask Revenue Manager to show the reason for a changed rate, Front Desk Agent to demonstrate a valid and an invalid booking, and Finance Clerk to explain the difference between posted charges and confirmed payments. Review the unit released to Cleaning with Service Coordinator. Keep the sample records so each person can check the same case during training and explain the next owner's action.
Features to start with
Roles on the team
- Revenue Manager
- Owns the seasonal rate plan and makes the rate recommendation decision.
- Front Desk Agent
- Handles reservation requests, arrival and departure against the assigned unit.
- Finance Clerk
- Reviews posted folio activity and records payment outcomes from the provider.
- Service Coordinator
- Assigns and follows work needed to prepare or maintain a unit.
- Property Manager
- Reviews operating exceptions and completed decisions across the property.
Set up Revenue Management System your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.