Application verification

Step by step

1. Submit case Case Officer

   The Case Officer records the applicant, case number, assigned officer, submission date and due date. The case starts at Submitted.

   • Application and owner recorded
   • Updates Cases, Parties, People

2. Verify application Case Officer

   The Case Officer examines the linked applicant, received documents and the officer identity. Material needing follow-up is recorded as a case action and the case moves to Verification.

   • Verification need made visible
   • Updates Cases, Case documents, Case actions

3. Complete evidence Case Officer

   The Case Officer receives and verifies documents, records the follow-up and checks that the case can advance.

   • Material and follow-up recorded
   • Updates Case documents, Case actions, Cases

4. Review evidence Reviewer

   The Reviewer examines the case, its documents and officer actions when the case reaches Review.

   • Evidence ready for decision
   • Updates Cases, Case documents, Case actions

Case Officer

, Reviewer, Records Manager.