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- RTI / FOIA Management
- Process
- Specialty request handling
Specialty request handling
Move information requests through review while watching their statutory dates.
Step by step
-
Receive request Case Officer
The Case Officer links the requester, records the subject and received date, and enters the statutory due date.
- Requester and deadline recorded
- Updates Information requests, Parties
-
Assign request Case Officer
The Case Officer moves the request from Received to Assigned for the office's next action.
- Work enters Assigned
- Updates Information requests
-
Review request Reviewer
The Reviewer examines the subject and any disclosure reviews before a response is prepared.
- Requested material examined
- Updates Information requests, Disclosure reviews
-
Respond or appeal Case Officer or Records Manager
The Case Officer records the request's Responded state; the Records Manager follows one marked Appealed.
- Response or challenge state recorded
- Updates Information requests
Who does what
Roles and permissions- Case Officer
- , Reviewer, Records Manager.
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