These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- SaaS Management Platform
- Data model
The tables behind SaaS Management Platform
SaaS Management Platform ships with 12 tables, grouped here by the feature that uses them. Every record your team works with lives in one of them, and you can add fields and tables in Proto.
- Tables
- 12
- Features
- 8, plus shared settings
- Change it
- Add fields and tables in Proto
How the model is organised
Portfolio
Saa S subscriptions holds application terms and owner; saa S usage links a person to that subscription.
Service context
Services anchors Assets, service requests, Incidents, Problems and Changes.
Response history
Incident updates records dated, authored entries against Incidents.
Provider intake
Integration receipts holds provider event identity and outcome.
Identity
Users links to People, which provides owner, requester, assignee and author references.
Every table, by feature
- Saa s subscriptions
Saa S Subscriptions for SaaS portfolio and IT service operations.
Linked to People - Saa s usage
Saa S Usage for SaaS portfolio and IT service operations.
Linked to Saa s subscriptions, People - People
People for SaaS portfolio and IT service operations.
Linked to Users
- Saa s usage
Saa S Usage for SaaS portfolio and IT service operations.
Linked to Saa s subscriptions, People - Saa s subscriptions
Saa S Subscriptions for SaaS portfolio and IT service operations.
Linked to People - People
People for SaaS portfolio and IT service operations.
Linked to Users - Service requests
Service Requests for SaaS portfolio and IT service operations.
Linked to People, Services
- Services
Services for SaaS portfolio and IT service operations.
Linked to People - Assets
Assets for SaaS portfolio and IT service operations.
Linked to Services - Incidents
Incidents for SaaS portfolio and IT service operations.
Linked to Services, Assets, People - Changes
Changes for SaaS portfolio and IT service operations.
Linked to Services - Problems
Problems for SaaS portfolio and IT service operations.
Linked to Services, People - Service requests
Service Requests for SaaS portfolio and IT service operations.
Linked to People, Services - People
People for SaaS portfolio and IT service operations.
Linked to Users
- Service requests
Service Requests for SaaS portfolio and IT service operations.
Linked to People, Services - Services
Services for SaaS portfolio and IT service operations.
Linked to People - People
People for SaaS portfolio and IT service operations.
Linked to Users - Saa s usage
Saa S Usage for SaaS portfolio and IT service operations.
Linked to Saa s subscriptions, People
- Incidents
Incidents for SaaS portfolio and IT service operations.
Linked to Services, Assets, People - Incident updates
Incident Updates for SaaS portfolio and IT service operations.
Linked to Incidents, People - Services
Services for SaaS portfolio and IT service operations.
Linked to People - Assets
Assets for SaaS portfolio and IT service operations.
Linked to Services - People
People for SaaS portfolio and IT service operations.
Linked to Users - Problems
Problems for SaaS portfolio and IT service operations.
Linked to Services, People
- Changes
Changes for SaaS portfolio and IT service operations.
Linked to Services - Services
Services for SaaS portfolio and IT service operations.
Linked to People - Incidents
Incidents for SaaS portfolio and IT service operations.
Linked to Services, Assets, People
- Assets
Assets for SaaS portfolio and IT service operations.
Linked to Services - Services
Services for SaaS portfolio and IT service operations.
Linked to People - Incidents
Incidents for SaaS portfolio and IT service operations.
Linked to Services, Assets, People - Incident updates
Incident Updates for SaaS portfolio and IT service operations.
Linked to Incidents, People
- Integration receipts
Integration Receipts for SaaS portfolio and IT service operations.
- Saa s subscriptions
Saa S Subscriptions for SaaS portfolio and IT service operations.
Linked to People - Saa s usage
Saa S Usage for SaaS portfolio and IT service operations.
Linked to Saa s subscriptions, People
Keys and references
Use the required reference columns to keep each work item tied to the right parent. Saa S usage.Subscription identifies the application allocation; saa S usage.User identifies the person. Service requests.Requester and service requests.Service identify who asked and where the work belongs. Incidents.assigned to and incident updates.Author distinguish responsibility for the incident from authorship of an update.
Migration order
- Load Users and People, then establish service owners.
- Load Services and saa S subscriptions with their owners.
- Load Assets and saa S usage against existing services and subscriptions.
- Load service requests, Incidents, Problems and Changes against the established references.
- Load incident updates and integration receipts with their source identity and dates.
Set up SaaS Management Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.