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- SaaS Management Platform
- Process
- Subscription review
Subscription review
Compare renewal terms with the people allocated to each application.
Step by step
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Assign subscription owner Service Manager
The Service Manager names the application, owner, renewal date, licensed seats and monthly cost. The owner is the person who can answer questions about the commitment.
- Creates the application commitment and responsible person
- Updates Saa s subscriptions, People
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Record license allocation Service Technician
The Service Technician links each person to the appropriate subscription and records the assignment date. A later revocation date marks the end of that allocation.
- Links an allocation to one person and application
- Updates Saa s usage, Saa s subscriptions, People
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Review usage Service Manager
The Service Manager examines last active and revoked dates alongside the seat count. The owner decides what to discuss at renewal or whether a service request is needed to change access.
- Compares allocation dates with seats and renewal date
- Updates Saa s usage, Saa s subscriptions
Who does what
Roles and permissions- Service Manager
- Owns review and follow-up; Service Technician maintains allocation details; Finance Officer examines related provider receipts.
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