1. Scholarship Management
  2. Frequently asked questions
FAQ

Questions, answered

Practical answers about applications, course eligibility, award decisions and recorded disbursement.

Scholarship Management

10 questions

Can't find it? Write to support@erp.ai.

How do I get started?

Click Get started, then use Proto to configure Scholarship Management for your business. Begin with a familiar learner, course enrollment and award example. Rehearse the eligibility decision, approved amount and finance confirmation with the people who will run the first cycle.

What connects an application to a course?

The application references a learner and an award. The award links to an enrollment, which identifies the learner and course. Check that path during preparation so the reviewer considers the intended course place.

What does enrollment approval check?

Administrator reviews learner eligibility, course state, capacity and duplicate enrollment. A valid approval activates the enrollment, sets the learner Enrolled and returns the course’s class sessions for the next handoff.

Where are award criteria and limits recorded?

The award record contains its name, academic year, eligibility criteria and maximum amount. Scholarship Reviewer compares that basis with the application and agrees the approved amount under the program’s rule.

Who reviews the scholarship application?

Scholarship Officer prepares the learner and award context. Scholarship Reviewer makes the eligibility and amount decision. Agree the permitted staff actions and the procedure for non-approved applications during setup.

How do we confirm disbursement?

Finance Officer obtains confirmation from the finance or banking team responsible for the payment, then records the approved application as Disbursed. Agree the confirmation source and correction procedure during setup.

How is scholarship support applied to a learner's fee?

A fee has its own charge amount, paid amount and status. Use an explicit finance allocation and reconciliation handoff when scholarship support settles a charge, then update the fee through the agreed procedure.

How can learning evidence support an application?

Attendance and assessment results provide the learner’s course context. Scholarship Reviewer uses the facts required by the award’s written criteria. Academic evidence does not replace the scholarship decision or automatically determine its amount.

When does an enrollment complete?

Instructor records valid scores and Assessment Reviewer checks the results under the verified staff identity. Completion follows when all required course results have been reviewed. Rehearse an incomplete result set before relying on the completion rule.

What should we test before the first cycle?

Test a duplicate enrollment, full course, incorrect application link and unauthorized staff action. Record the same attendance pair again, enter an excessive score and leave a required result unreviewed. Rehearse outstanding payment confirmation and a separate fee allocation before recording the final finance outcome.

Set up Scholarship Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started