1. 3PL SCM
  2. Frequently asked questions
FAQ

Questions, answered

Answers about requests, stock claims, review and reconciliation.

3PL SCM

10 questions

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How do I get started?

Click Get started, then use Proto to configure SCM for 3PL for your business. Start with one client organization, active item, storage location and stock request; rehearse review and physical issue before widening the scope.

Who owns a client stock request?

The Coordinator prepares the request and assigns an owner. The Inventory Reviewer records the decision against the current revision. The Warehouse Operator confirms physical issue after approval.

How is free stock calculated?

Compare posted signed movements with active reservations for the exact item, location and lot. Lot release and expiry evidence guide eligibility.

Does a reservation change on-hand stock?

A reservation claims eligible free quantity. The posted stock movement records the physical quantity change when the issue is confirmed.

How are lots controlled?

Each tracked lot carries a code, expiry date, release state and owner reference. The team checks those details before reserving it.

How is a repeated operation handled?

The operation receipt keeps a stable key, expected revision, result state and linked effects. The team checks that receipt before repeating an uncertain action.

Can a posted movement be corrected?

A correction uses a compensating movement linked to the original, which remains available for reconciliation.

Who reviews storage charges?

The Billing Specialist submits a statement against a parent request. The Inventory Reviewer checks its revision and evidence, then approves, rejects or returns it with a reason.

What does Operations Overview show?

It brings scoped stock position, pending review decisions, failed operations, movement and availability charts and an exception queue into the primary work screen.

How do I connect billing or another stock source?

Choose the authoritative source and reference mapping during setup. Reconcile a statement or operation receipt with that connected system when its confirmation is required.

Set up 3PL SCM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started