Questions, answered

Click Get started, then use Proto to configure SCM for Cross-border Trade for your business. Start with one organization, an active supplier and a purchase that can be followed through review and declaration.

The request links an Owner from team members. Name a Buyer for each pilot case and agree who changes its status after review.

Review decisions keeps the reviewer, decision, reason, decision time and source revision. Open the purchase and its lines with that decision.

Yes. Purchase lines links each line to its parent purchase and records requested and accepted quantities separately.

Customs declarations holds the entry number, HS code, duty in USD, filing date and declaration status for a linked purchase.

Keep the rejected status and linked purchase visible while the Customs Coordinator examines the entry details and supporting evidence before another filing.

Record attachments has an Internal or Shared visibility value, plus a title, evidence type, uploader and upload time. Agree the audience during setup.

It records an operation key, action, expected revision, result state and time. A Failed or needs review result gives the Trade Operations Lead a case to inspect.

Purchase lines can hold accepted quantity, acceptance time and invoice reference. Compare those values with the requested quantity before marking the purchase Received.

Use the integration plan to agree which external system supplies entry and payment evidence, and which references are kept on the purchase and declaration.