E-commerce Fulfillment SCM

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  1. E-commerce Fulfillment SCM
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Put an AI agent to work in E-commerce Fulfillment SCM

Use Proto to prepare order and fulfillment questions for the people who make the decisions.

Set it up

  1. Teach your agent ERP.AI

    Load the ERP.AI skill and paste the output into your agent. It explains how to read and update records in your workspace.

    curl -fsSL https://www.erp.ai/skill.md

  2. Give it a role

    Assign the agent its own user and one of the 6 roles. It gets exactly the access that role has, and no more.

  3. Check what it can reach

    Confirm which records, actions and connections the agent can use in your workspace before you point it at real data.

  4. Review its work and usage

    Check the drafts and changes it proposes, and watch its usage receipts as you give it more to do. Agent work uses prepaid credits.

What the agent can do

  • Order Coordinator: Show draft orders with customer, promised date and revision so the coordinator can check confirmation.
  • Fulfillment Operator: Compare ordered, allocated and shipped units for an active order and identify the next physical event to inspect.
  • Label Reviewer: Gather the submitted label revision, order and previous decisions for a review.
  • Operations Reviewer: Gather failed and needs-review receipts with their external references for reconciliation.

What stays with a person

  • People own confirmation, physical event entry, independent label review and refund decisions.
  • An assistant can prepare the record context but must respect access and wait for the authorized person's decision.
  • It should not assume a provider action succeeded because a local request was sent.

People own confirmation, physical event entry, independent label review and refund decisions. An assistant can prepare the record context but must respect access and wait for the authorized person's decision. It should not assume a provider action succeeded because a local request was sent.

Set up E-commerce Fulfillment SCM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

Start now Download Proto

How to get started