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- E-commerce Fulfillment SCM
- Process
- Allocation to delivery
Allocation to delivery
Track allocated, picked, shipped and delivered quantities against each order line.
Step by step
-
Allocate units Fulfillment Operator
Fulfillment Operator checks the confirmed order and current revision, updates allocated line units and records an Allocated event for the product.
- Allocation quantity and event recorded
- Updates Customer orders, Order lines, Fulfillment events
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Record picking Fulfillment Operator
Fulfillment Operator records what was physically picked with a Picked event and quantity. A short pick is visible before packing.
- Physical pick documented
- Updates Fulfillment events, Products
-
Prepare shipment Fulfillment Operator
Fulfillment Operator checks the packed quantity against the line and prepares carrier label information for review.
- Packed scope available for review
- Updates Carrier labels, Order lines
-
Ship order Fulfillment Operator
Fulfillment Operator records a Shipped event and shipped line units. A partial shipment leaves the order part shipped; the completed scope may be Shipped.
- Shipped quantities and status updated
- Updates Customer orders, Order lines, Fulfillment events
-
Observe delivery Fulfillment Operator
Fulfillment Operator records a Delivered event with its occurrence date and external event ID.
- Delivery observation retained
- Updates Fulfillment events, Customer orders
Who does what
Roles and permissions- Fulfillment Operator
- , Label Reviewer, Operations Reviewer.
- The label reviewer decides on submitted label revisions; the operations reviewer checks uncertain effects.
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