These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Food Distribution SCM
- Who it's for
- Group food service
Group food service
A food service group may run several operating organizations with distinct destinations and staff. Each order and dispatch ticket links to an organization, while the order owner and ticket reviewer link to team members. That structure lets the group keep service commitments and independent decisions understandable when staff share a product catalogue.
How Food Distribution SCM is set up for you
Organization context
Maintain each organization's code, time zone, currency and active state.
Named responsibility
Assign an order owner and record the reviewer who decided a submitted revision.
Common records
Use product, recipe and ingredient records for menu preparation while keeping the order's actual scope.
Evidence trail
Retain attachments, operation receipts and provider payment evidence with their parent order.
A food service group may run several operating organizations with distinct destinations and staff. Each order and dispatch ticket links to an organization, while the order owner and ticket reviewer link to team members. That structure lets the group keep service commitments and independent decisions understandable when staff share a product catalogue.
Start with one organization and its delivery points, then add a second unit after the first service cycle is clear. Check staff identity and active state before assigning an order owner or independent reviewer. Have the coordinator accept an order for a venue, the kitchen prepare its lines and the supervisor decide a ticket revision. Follow the event trail to delivery and compare the operation receipt with the effects.
For the second organization, rehearse the same flow with its own destination and time zone. Agree who maintains team memberships and who may act as an exception reviewer. A shared catalogue should not hide which organization owns a particular commitment, ticket or service time. For a correction, retain the original order and decision history while recording the reviewed new action.
Features to start with
Roles on the team
- Order Coordinator
- Owns order intake, destination selection and accepted service scope.
- Kitchen Lead
- Prepares the accepted portions and records actual ingredient use.
- Dispatch Supervisor
- Independently decides whether a submitted dispatch ticket can be released.
- Delivery Operator
- Records distribution movements and delivery evidence against the order.
- Exception Reviewer
- Checks failed operations, corrections and payment evidence before closure.
- Admin
- Maintains organization, staff, catalogue and access setup.
Set up Food Distribution SCM your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.