Corrections and reconciliation

Step by step

1. Read current scope Exception Reviewer

   Exception Reviewer reads the order revision, meal lines, prior review decisions and operation receipts before proposing a change.

   • Existing work identified
   • Updates Distribution orders, Order lines, Review decisions, Operation receipts

2. Choose correction Exception Reviewer

   The reviewer separates unexecuted draft scope from accepted or executed work. For committed scope, a different reviewer approves the compensating action and retains the original records.

   • Reviewed compensating scope recorded
   • Updates Distribution orders, Review decisions, Ingredient movements
   ApprovalA person approves before the work moves on.

3. Check payment evidence Exception Reviewer

   Exception Reviewer verifies any authorization, capture, refund or void receipt from the provider before resolving money-related effects. An approved refund request is matched to the provider event.

   • Provider outcome verified
   • Updates Payment evidence, Distribution orders

4. Reconcile effects Exception Reviewer

   Exception Reviewer compares each pending or failed operation receipt with local records, quantities, identities, revisions and external references. Completion follows an actual match.

   • Matched effect and evidence retained
   • Updates Operation receipts, Distribution events, Record attachments

Exception Reviewer

Leads correction and reconciliation.

Dispatch Supervisor

Supplies independent ticket review.

Order Coordinator

Explains customer scope.

Delivery Operator

Supplies movement evidence.