These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Food Distribution SCM
- Process
- Dispatch review
Dispatch review
Submit a ticket revision, obtain independent review and release only its approved scope.
Step by step
-
Prepare ticket Order Coordinator
Order Coordinator links a draft ticket to its parent order and organization, then records table code, sent time, guest count and delivery reference with supporting evidence.
- Ticket context and evidence assembled
- Updates Dispatch tickets, Distribution orders, Record attachments
-
Submit revision Order Coordinator
Order Coordinator submits the current ticket revision for review. The submitted version defines the exact scope the supervisor will decide.
- Current revision queued for decision
- Updates Dispatch tickets
-
Review dispatch Dispatch Supervisor
Dispatch Supervisor reads the parent order, revision and evidence and independently approves, rejects or returns the ticket. The decision retains the reviewer, source revision, time and reason.
- Independent decision tied to source revision
- Updates Dispatch tickets, Review decisions
ApprovalA person approves before the work moves on. -
Release dispatch Delivery Operator
Delivery Operator acts on the approved revision, records its operation receipt and verifies the persisted effects. The ticket reaches completed only after those effects exist.
- Release effect verified before completion
- Updates Dispatch tickets, Operation receipts, Distribution events
Who does what
Roles and permissions- Order Coordinator
- Prepares and submits.
- Dispatch Supervisor
- Makes the independent decision.
- Delivery Operator
- Executes an approved release.
- Exception Reviewer
- Handles uncertain outcomes.
Set up Food Distribution SCM your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.