1. Spare Parts SCM
  2. Who it's for
  3. Service depot networks
Who it's for

Service depot networks

A depot network can use locations for each repair center and keep requests tied to the organization that owns the stock. The coordinator sees which part is needed, where, and by when. A central reviewer can inspect critical reorders while local teams keep request ownership.

How Spare Parts SCM is set up for you

Depot requests

Give every repair center a stable location code and a named coordinator.

Critical equipment

Record the equipment model and minimum units for parts whose absence delays service.

Evidence

Attach compatibility notes to the parent request before review.

A depot network can use locations for each repair center and keep requests tied to the organization that owns the stock. The coordinator sees which part is needed, where, and by when. A central reviewer can inspect critical reorders while local teams keep request ownership.

Start with one organization and a small set of active locations. Load the catalog items the team actually requests, including base units and lot-tracking choices. Then enter a real request with its owner, item, quantity, location and required date. Use a critical part to rehearse the reorder decision: attach evidence, submit a revision, ask an independent reviewer to decide and check the operation receipt. Read the request alongside any reservation or posted movement before widening the operating scope. Agree which team member is responsible for resolving an exception and preserve the reason for every decision.

For the first review, choose a part whose equipment context and demand evidence are familiar to both the coordinator and reviewer. Compare the recorded request with the attachment and the decision reason. Ask the auditor to find the same case from the review log and explain the receipt result before the team broadens the scope.

[Plan the setup](/scm-for-spare-parts/implementation) with the operating team.

Features to start with

Roles on the team

Inventory Coordinator
Prepare assigned operational records and execute eligible reviewed actions.
Inventory Reviewer
Review eligible revisions independently and reconcile operational evidence.
App Administrator
Maintain organization configuration and membership.
Auditor
Read authorized evidence and reports.

Set up Spare Parts SCM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started