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- SCM with Container Tracking
- Process
- Delivery and reconciliation
Delivery and reconciliation
The work follows one selected load. Keep its owner, current revision and related evidence visible at every handoff. The Dispatcher prepares physical movement; the Transport Supervisor examines decisions and exceptions that require independent attention.
Step by step
-
Capture delivery Dispatcher
Dispatcher records the actual delivery timestamp on the load and checks the destination stop evidence.
- Preserve the physical handoff.
- Updates Loads, Load stops, Record attachments
-
Complete load Dispatcher
Dispatcher moves an eligible in-transit load to Delivered and reads the operation receipt. A refused or partial delivery stays an explicit exception.
- Record the completion outcome.
- Updates Loads, Operation receipts
-
Inspect failed action Transport Supervisor
Transport Supervisor opens a Failed receipt, compares its expected revision with the linked load and supporting evidence, and records the discrepancy.
- Establish what happened.
- Updates Operation receipts, Loads, Record attachments
-
Reconcile result Transport Supervisor
Transport Supervisor moves a failed receipt to needs review after inspection. A repeated operation key must return the earlier result rather than duplicate an effect.
- Keep unresolved work visible.
- Updates Operation receipts, Review decisions
Who does what
Roles and permissions- Dispatcher
- Owns operating preparation and events.
- Transport Supervisor
- Reviews decisions and discrepancies.
- App Administrator
- Maintains the driver, vehicle and organization context.
- Auditor
- Reads the preserved evidence.
Set up SCM with Container Tracking your way.
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