These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- SCM with Container Tracking
- Process
- Dispatch and stops
Dispatch and stops
The work follows one selected load. Keep its owner, current revision and related evidence visible at every handoff. The Dispatcher prepares physical movement; the Transport Supervisor examines decisions and exceptions that require independent attention.
Step by step
-
Confirm assignment Dispatcher
Dispatcher checks that the driver and vehicle are on the intended load and that the assignment dates match the stop windows.
- Establish the dispatch pairing.
- Updates Load assignments, Drivers, Vehicles, Load stops
-
Dispatch load Dispatcher
Dispatcher moves the planned load to Dispatched and tells the next handler which pickup stop is expected.
- Expose the active movement.
- Updates Loads, Load stops
-
Confirm pickup Dispatcher
Dispatcher records the actual pickup time. After confirmed physical pickup, the load moves from Dispatched to in transit with an operation receipt.
- Separate a physical event from a plan.
- Updates Loads, Operation receipts
-
Record stop events Dispatcher
Dispatcher records actual arrival and departure against the planned windows and adds proof reference or a supporting attachment when available.
- Keep route evidence with the load.
- Updates Load stops, Record attachments
Who does what
Roles and permissions- Dispatcher
- Owns operating preparation and events.
- Transport Supervisor
- Reviews decisions and discrepancies.
- App Administrator
- Maintains the driver, vehicle and organization context.
- Auditor
- Reads the preserved evidence.
Set up SCM with Container Tracking your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.