Dispatcher
Prepare assigned operational records and execute eligible reviewed actions.
Can
- Manage container bookings, Loads, record attachments
- View load stops, operation receipts, review decisions, transport partners
Starts on: Load Register
- SCM with Container Tracking
- Roles and access
Who can do what in SCM with Container Tracking
Assign dispatch, review, administration and evidence access around the load.
How permissions work
Start with operating scope
A load has an organization and a named team member owner; check both before handing work to a dispatcher.
Separate preparation and decision
The Transport Supervisor reviews the submitted container revision independently of the Dispatcher who prepared it.
Keep evidence readable
An Auditor can inspect the linked load, booking, decision and receipt without taking over dispatch work.
Who can do what
| Role | Loads and dispatch | Container bookings | Routes and assignments | Partners and organization | Review and evidence | Operations overview |
|---|---|---|---|---|---|---|
| Dispatcher | Edit | Edit | View | View | Edit | Edit |
| Transport Supervisor | View | View | View | View | View | View |
| App Administrator | — | — | Edit | Edit | — | — |
| Auditor | View | View | View | View | View | View |
| Admin | View | View | — | Edit | View | View |
Each role in detail
Transport Supervisor
Review eligible revisions independently and reconcile operational evidence.
Can
- View container bookings, Drivers, load assignments, load stops, Loads, operation receipts, Organizations, record attachments, review decisions, team members, transport partners, vehicle defects, Vehicles
Starts on: Bookings awaiting review
App Administrator
Maintain organization configuration and membership.
Can
- Manage Drivers, Organizations, team members, transport partners, Vehicles
Starts on: Driver eligibility
Auditor
Read authorized evidence and reports.
Can
- View container bookings, Drivers, load assignments, load stops, Loads, operation receipts, Organizations, record attachments, review decisions, team members, transport partners, vehicle defects, Vehicles
Starts on: Load Register
Admin
Set up access and review the operating scope before the team begins work.
Can
- Manage Users, Organizations, team members
- View Loads, container bookings, operation receipts
Set up SCM with Container Tracking your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.