1. SCM with Kanban Replenishment
  2. Questions before you choose
FAQ

Questions, answered

Answers about empty-bin requests, order context, review and evidence.

SCM with Kanban Replenishment

10 questions

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How do I get started?

Click Get started, then use Proto to configure SCM with Kanban Replenishment for your business. Pilot one organization, a small product family and a customer order with a partially shipped line and an empty bin.

What starts a replenishment request?

An Order Coordinator prepares a signal for an empty bin against a customer order and organization. The signal records requested units and the bin code.

Where can the team see pull requests?

Task Board by Status on replenishment signals groups signals by their current state. The board shows which cards are Submitted.

How is a signal submitted?

The coordinator submits a Draft signal at its current revision. A receipt records the result under a stable operation key.

What happens after submission?

Order Reviewer can inspect the submitted revision and its order context. Submission records a request and an operation result; it does not approve replenishment.

How do we follow an order after submission?

Read order line quantities alongside dated fulfillment events and the order’s current status. The pull request itself does not record a physical shipment.

Can we work across organizations?

Orders, customers, signals and staff carry organization context. Agree staff assignments and access before opening the queue across organizations.

What if a submission fails?

Inspect the failed operation receipt, including its expected revision and failure reason. Check the current signal before trying again.

How are payment events handled?

Payment Evidence keeps the provider event type, amount, reference and verified state against the customer order. Provider confirmation supplies the verification outcome.

What drives cost?

Manual use follows the platform pricing policy. Imports, integrations and agent work use metered credits; implementation is scoped separately. See pricing.

Set up SCM with Kanban Replenishment your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started