Order progress

Step by step

1. Open the commitment Order Coordinator

   Order Coordinator finds the customer order by number and checks the owner, customer and promised date.

   • Establish the customer and promised date
   • Updates Customer orders, Customers

2. Read the lines Order Coordinator

   The coordinator compares ordered, allocated and shipped units on each line to find remaining demand.

   • Identify remaining ordered and shipped units
   • Updates Order lines

3. Read physical events Order Coordinator

   The coordinator checks dated allocation, pick, shipment, delivery or return events against the same order and product.

   • Trace dated quantities and products
   • Updates Fulfillment events, Products

4. Compare the status Order Coordinator

   The coordinator compares the order's current lifecycle status with the events and line progress. A partial shipment deserves its own follow-up.

   • Identify progress that needs follow-up
   • Updates Customer orders, Order lines

5. Inspect payment evidence Auditor

   Auditor or Order Coordinator reads provider event type and verified state against the order when commercial reconciliation is needed.

   • Read provider verification against the order
   • Updates Payment evidence, Customer orders

Order Coordinator

Follows fulfillment; Auditor reconciles authorized evidence; Order Reviewer examines exceptions requiring review.