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- SCM with Returns Management
- Implementation
How a SCM with Returns Management rollout works
Start with one return path and prove the decision and quantity trail before widening scope.
Set operating scope
Configure the organization, members, active items and storage locations. Confirm base units and lot rules.
Prepare return evidence
Choose a representative request and agree the attachments, visibility and review reasons staff will use.
Rehearse decisions
Submit a revision, record an independent decision and repeat after changing requested units.
Reconcile quantity
Reserve stock, post a signed movement and compare Operations Overview with the ledger and active claims.
Expand carefully
Add refurbishment jobs, exception handling and more locations after the first trail is explainable.
What the customer provides
Provide the item list, base units, lot rules, organization and storage location details, team assignments and representative return files. Name the people who prepare requests, decide revisions and reconcile exceptions. Agree how refunds or transport acknowledgments reach their separate owners if those handoffs are needed.
Changing it afterwards
Use a new request revision when reviewed quantity or location changes. Preserve earlier decisions and posted movements. Correct a posted effect with a linked reversal and a traceable new effect. Rehearse changed access or item rules on real sample cases before using them for the next operating cycle.
Set up SCM with Returns Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.