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- SCM with Returns Management
- Connections
Connections
Plan the source and downstream handoffs around return records and quantity effects.
- SCM with Returns Management
- Receiving evidence
- Financial settlement
- Transport tracking
Systems to connect
- Receiving evidence. Decide how files from a dock or inspection station become attachments on the parent stock request.
- Financial settlement. Keep refund or credit decisions in the financial system and link them to the relevant return outside the stock quantity trail.
- Transport tracking. Connect carrier events when the team needs to know when returned goods actually arrived at a location.
How connections are governed
Agree an owner for each external handoff and retain its source reference. A file arrival should not move stock by itself. A carrier acknowledgment should not stand in for a posted movement. Reconcile external events with the request, decision and operation receipt before allowing an automated action to affect quantity. Keep the human review point clear when a revision or receipt needs investigation.
Set up SCM with Returns Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.