Questions, answered

Click Get started, then use Proto to configure SCM with Route Optimization for your business. Start with one organization, one dispatcher, one independent supervisor and a real load with ordered stops.

A proposal links to a load and organization. It can carry a revision, estimated miles, capacity units, generation time and optimization version. Submit the candidate the supervisor will actually review.

Transport Supervisor reviews the submitted revision and records an Approve, Reject or Return decision with a reason. Dispatcher prepares the candidate and uses the decision in planning dispatch.

Dispatcher holds a dated assignment interval for a load, driver and vehicle. Check driver eligibility, vehicle readiness, equipment class and capacity before confirmation.

Yes. Load stops holds ordered stops, windows, actual arrival and departure times, and a proof reference. Compare those events with the load’s promised and actual delivery times.

Mark the load Exception, record the observed times and attach the relevant evidence. Transport Supervisor can inspect the route decision and operation outcomes during follow-up.

Review decisions stores the decision, source revision, reviewer, date and reason against the load. Route Review Queue helps the supervisor find submitted candidates.

An operation receipt can record an action, expected revision, result state and failure reason. Operation Outcomes focuses attention on Failed and Needs Review receipts.

Plan those connections during implementation. Agree where route candidates and trip events originate, who maintains them, and how failed updates are reconciled.

Start with Delivery Promise Performance, Route Proposal Mileage, Stop Arrival Variance and Operation Failure Review. Open the underlying load or receipt when a result needs explanation.