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- SCM with Route Optimization
- Process
- Exception reconciliation
Exception reconciliation
A load in Exception needs a person to explain the operating outcome. The original promise, route revision, assignment, stop times and attachments give Transport Supervisor a trail to inspect. Operation receipts shows whether guarded attempts completed, failed or need review.
Step by step
-
Record transit Dispatcher
Dispatcher captures pickup and stop events while the load moves.
- Preserves observed events
- Updates Loads, Load stops
-
Reconcile outcome Transport Supervisor
Transport Supervisor inspects the exception, compares the route decision with the observed trip and reviews failed or needs-review receipts.
- Connects decisions, attempts and evidence
- Updates Loads, Review decisions, Operation receipts, Record attachments
-
Close delivery Dispatcher
Dispatcher records actual delivery and completes the assignment when delivery evidence supports closure.
- Captures final time and assignment outcome
- Updates Loads, Load assignments
Who does what
Roles and permissions- Dispatcher
- Captures the trip facts; Transport Supervisor reconciles exceptions and action outcomes; Auditor reads the authorized trail.
Set up SCM with Route Optimization your way.
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